Nearly any program will leave remnants behind when uninstalled. Use the following instructions to completely remove all portions of a Paint Shop Pro installation.

Use the following Instructions to uninstall, then reinstall Paint Shop Pro Photo XI. These instructions provide a method that is much more thorough than using Add/Remove Programs from the Control Panel.

1. Click Here to download the Zapps.exe file. Save this file to your Windows Desktop, then skip to step 7 below. NOTE: if you have problems getting the file downloaded, use the following instructions.

2. Open your Internet Explorer Browser. Remove the text in the address bar, and enter: ftp.corel.com (do not enter the http or www prior to the text).

3. Select the Pub folder, followed by the PaintShopPro folder, and then the folder named X.

4. Select the Zapps.exe, then choose Save.

5. Change the location for the save to your Desktop.

6. Select Save.

7. When done downloading the file, browse to the desktop and launch the Zapps.exe program by selecting it.

8. From the Product Drop-down menu, choose Corel Paint Shop Pro Photo XI.

9. Under Actions, add a checkmark next to all 4 options (Uninstall, Run MSI Zap, Remove Registry Keys, and Remove Installed Files).

10. Choose Begin and the utility will start the removal process for Paint Shop Pro Photo XI. 

Note: The process will remove the product without a visible progress window (it will run in the background).  The image files saved on your computer will not be moved, changed, or removed.

11.  Select Close when the program removal process is complete

12. Manually delete any remaining Paint Shop Pro Photo XI files at C:\Program Files\Corel or the location where you had Paint Shop Pro Photo XI previously installed (if you installed to a custom location).

13. Reinstall Paint Shop Pro Photo XI from your original Downloaded file or CD ROM.